Collection: Women's Jackets & Coats

Yes! We ship worldwide. Delivery usually takes 7–12 days, though shipping costs may vary depending on your location.

Please allow 3–7 business days for processing and production before your order is shipped.

Average delivery time is 7–12 business days. Please note that unforeseen circumstances—like natural disasters, holidays, or weather—may cause delays. While most packages arrive on time, delivery issues are the responsibility of the shipping company.

If your address is incorrect, reply immediately to your order confirmation email with the correct details. We can usually update the address within 24 hours.

We package every item carefully, but occasionally damage occurs during shipping. If your item arrives damaged, please contact us with:

• Your order number
• A photo of the damaged product

Once verified, we’ll send a replacement free of charge.

Yes! All shipping is completely free on every order, so you can shop our collections without worrying about extra costs. Enjoy a seamless shopping experience with no hidden fees—your items will be delivered straight to your door at no additional charge.

If your package arrives damaged or contains the wrong item, contact us at contact@solivrafashion.com within 24 hours of receipt. Include photos, your order number, and a description of the problem. We will work to resolve the issue quickly.

Once approved, refunds or replacements are processed within 10 business days. Please note that your bank or payment provider may take additional time to reflect the transaction.

Yes! You can return or exchange your order within 30 days if it’s unused and in its original condition. Contact contact@solivrafashion.com for instructions.

Absolutely! If you can’t find an answer in our FAQs, please contact us. We aim to respond within 24 hours.